DELIVERY: You MUST be available to receive your delivery on your chosen day. In the event you are not you MUST leave clear instructions for our driver of a “SAFE PLACE” for them to be left. You CANNOT request a call from our driver. We take NO responsibility for deliveries left in a “SAFE PLACE”. You must place your frozen prep in a freezer/fridge when delivered. CANCELLATIONS/RETURNS/REFUNDS: We do not offer refunds once an order has been placed as your prep is made to order, however you are able to rearrange the date/address (to one of our stated post codes) for your delivery if we are contacted 24 hours before your specified delivery date/time. Rearranged deliveries must take place within two weeks of the original delivery. Once delivered, due to the nature of our product we are unable to offer returns.
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